Jurisdiction, Access and Policy Scope
Our legal position is simple: where local law permits access, your account is governed by these terms and the notices linked here. If any part of this page conflicts with a mandatory Malaysian rule, the local rule applies for that point only. We may ask for
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identity checks before allowing certain account actions, and we may pause access while a mismatch, chargeback, or duplicate account is checked. Payment context matters too: Touch 'n Go, GrabPay, Boost dan FPX are handled through the same account record, so each deposit or refund trace sits
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beside the legal record that supports it. We keep logs long enough to answer disputes, meet record-keeping duties, and respond to lawful requests. If we update a clause, the date on this page tells you when it changed, and continued use means the new wording applies
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where law allows.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.